Sarah Baker is an experienced technology leader with a background in engineering management, agile delivery, testing, and strategic technical direction. As Technical Director at Optum, she drives innovation and long-term technology strategy across distributed teams. Previously, she spent over a decade at Sky as Head of Technology, leading large multi-disciplinary teams and championing continuous improvement. With experience across Sky Bet, William Hill, and NHS Connecting for Health, she brings deep expertise in delivering resilient, user-focused digital solutions and developing high-performing teams.

Tony Richards is an Agile coach and organisational development specialist who helps engineering and delivery teams work with clarity, flow, and purpose. With over 30 years of experience across organisations such as the NHS, Aviva, BP, Bupa, and QBE, he’s known for bringing a calm, systems-aware approach to complex technical and team challenges. Tony supports teams to build sustainable, high-performing ways of working.